Locksmith Software for Australian Businesses

With purpose-built modules for locksmith services, Nexus Service Manager is recognised across the locksmith industry as the most user-friendly yet technically advanced Locksmith Job Management Software available in Australia.

Proudly Australian owned and developed, Nexus Service Manager is backed by local support – so you can focus on running your locksmith business while we handle the technical side. Unlike overseas platforms, our software is tailored to meet the needs of Australian locksmiths, whether you specialise in residential, commercial, automotive or emergency lockout services.

Designed to centralise and simplify your operations, Nexus collects all job, customer, and technician data into one streamlined system – enabling faster response times, better customer service, and improved profitability.

Customer Job Reminders

Reduce no-shows and improve customer satisfaction with automated job reminders. Nexus automatically sends SMS or email reminders before a scheduled job, giving customers the chance to confirm or reschedule. This not only saves your team time but helps ensure technicians have access when they arrive onsite.

Field Service Reports

Capture all job information digitally. Locksmiths can record completed work, list lock types and security codes, take photos of installations, and gather customer sign-off, all within a structured digital report. Store everything securely in the cloud and access it anytime.

Service Renewal Report

Improve customer satisfaction and drive repeat business with proactive follow-up using our Service Renewal Report. Our Locksmith software identifies past customers and sends timely reminders via email, SMS, or mail. Demonstrate your commitment to their comfort and encourage future business.

Drag and Drop Scheduling

Simplify your daily operations with intuitive scheduling tools. Easily assign locksmiths to jobs using drag-and-drop scheduling, and optimise routes based on technician location with real-time GPS tracking. Minimise travel time, improve response speed, and keep customers happy with fast, efficient dispatching.

Mobile App with Live Updates

Generate and send invoices straight from the job site. With Nexus, technicians can create professional invoices on the go and accept payment via credit card or QR code. Integration with Xero, MYOB, and Reckon ensures all payments and invoices sync seamlessly with your accounting software.

Mobile invoicing and Credit Card Payments

Provide a professional and convenient invoicing experience for your clients with mobile invoicing. Service teams can generate and present invoices on-site, offering clients immediate clarity and convenience. Offer flexible payment options, including emailed invoices and instant payment via QR code. Integration with popular accounting systems like MYOB, Xero, and Reckon automates invoice and payment syncing, streamlining your back office. Process credit card payments securely through the app or our online payment system.

Online Customer Portal

Offer your customers a modern, self-service experience. With the Nexus customer portal, clients can view their job history, access quotes, review invoices, and request new services – all from one secure, easy-to-use platform.

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.