Tiling Software for Australian Businesses

Specifically designed for Australian tiling businesses, Nexus Service Manager is the most user-friendly service management software available, built over many years with a deep understanding of your industry's unique needs.

Being proudly Australian owned, we appreciate the challenges you encounter. That's why we provide outstanding local support, so you're always equipped to succeed.

Nexus brings all your essential business information together in one secure location. By seamlessly connecting data from your office and mobile devices, we give you a complete and accurate view of your operations. This centralized data hub simplifies management, improves reporting, and enables you to make data-driven decisions that fuel business growth.

Mobile App with Live Updates

Equip your tiling teams for success with our comprehensive mobile app. They'll have access to all the information they need, including job details, maps, client history, material lists, and more, right at their fingertips. Capturing essential data like photos, notes, signatures, and payments is easy with our user-friendly interface.

Field Service Reports

Enhance client communication and transparency with our mobile app. Your tiling teams can create comprehensive digital reports on-site, including photos, material lists, completed task lists, and client sign-offs. Customizable templates ensure consistent reporting, and instant report delivery via email keeps clients informed and satisfied. Secure cloud storage eliminates paper and simplifies record-keeping.

Customer Job Reminders

Our Customer Job Reminders feature is designed with the unique needs of tiling projects in mind. Beyond a simple appointment reminder, it proactively communicates crucial pre-tiling preparation instructions to your clients. The system automatically sends an email or SMS the day before the scheduled appointment, detailing essential steps like clearing the work area, ensuring surface readiness, and confirming tile layouts. This not only minimizes delays on-site but also ensures your tiling team can begin work efficiently. Furthermore, our reminders confirm property access and any specific entry instructions, preventing wasted travel time. For projects where the customer supplies the tiles, the reminder can also request confirmation that all necessary materials are on-site. This comprehensive communication ensures both you and your client are fully prepared, leading to smoother, more successful tiling projects. The system also gives the customer a easy way to reschedule if needed.

Drag and Drop Scheduling

Save time and streamline your scheduling with automated appointment reminders. Clients receive email or SMS reminders the day before their scheduled tiling, reducing the need for your team to make reminder calls. This automated feature improves operational efficiency and helps prevent missed appointments. Changes made to the schedule via drag-and-drop are instantly reflected across the system, ensuring optimal resource allocation.

Service Renewal Report

Retain clients and boost revenue with our Service Renewal Report. Identify past tiling customers and send targeted service reminders via email, SMS, or mail. Increase repeat business through proactive communication for maintenance or new projects.

Mobile invoicing and Credit Card Payments

Reduce administrative workload and improve cash flow with mobile invoicing. Tiling teams can generate and send invoices on-site, eliminating manual invoice creation and processing. Offer clients flexible payment options, including emailed invoices and QR code payments. Integration with accounting software like MYOB, Xero, or Reckon automates data entry. Collect credit card payments seamlessly through the mobile app or our online payment system.

Online Customer Portal

Enhance communication and streamline processes with our Customer Portal. Clients can easily view and accept quotes, access their tiling history, review invoices, and find important documents all in one place. Secure, customizable access levels ensure data privacy. Explore all the benefits for your tiling business, schedule a demo to learn more!

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.