HVAC & Air Conditioning Software for Australian Businesses

With dedicated HVAC Air Conditioning modules, Nexus Service Manager is regarded by people in the HVAC Air Conditioning industry as the most user-friendly yet technically advanced Air Conditioning Software available.

Nexus Service Manager is Australian owned and developed unlike many other high level field service software products. Backed by local Australian support, you can spend your time managing your business and leave the rest to our support team.

This system is designed to collect all information and activities for your business. By integrating and centralising all business information, it allows for efficient and more accurate storage and reporting of information.

HVAC & Air Conditioning Software

Here are a few of the Favourited Features for HVAC & Air Conditioning Software:

Customer Job Reminders

Ensure smooth service calls and happy customers with automated appointment reminders. This feature automatically sends an email or SMS reminder the day before their scheduled HVAC service or air conditioning installation. This proactive notification confirms the appointment and ensures your technicians have the necessary access. It also gives customers a convenient way to reschedule if needed.

Customer Job Reminders

Field Service Reports

Improve accuracy and efficiency with our mobile app for HVAC and air conditioning services. Service teams can capture all essential details on-site, including photos, equipment details, fault findings, completed task lists, and client sign-offs, all within a user-friendly interface. Customizable templates ensure consistent data collection, and instant report generation and emailing streamlines your workflow. Secure cloud storage eliminates paper and simplifies record management.

Field Service Reports

Service Renewal Report

Improve customer satisfaction and drive repeat business with proactive follow-up using our Service Renewal Report. Our HVAC and air conditioning software identifies past customers and sends timely reminders about maintenance, filter replacements, or system upgrades via email, SMS, or mail. Demonstrate your commitment to their comfort and encourage future business.

Service Renewal Report

Drag and Drop Scheduling

Boost efficiency and enhance your professional image with intuitive scheduling. Easily assign technicians to jobs with our drag-and-drop interface, optimizing routes and resource allocation. Changes made to the schedule are instantly reflected across the system, ensuring everyone stays informed. This feature streamlines scheduling and helps prevent conflicts, ensuring a smooth and professional experience for your clients.

Drag and Drop Scheduling

Mobile App with Live Updates

Boost service efficiency and capture all essential data with our mobile app. Provide your service teams with instant access to job details, site diagrams, equipment manuals, customer history, and more. They can easily record diagnostic readings, refrigerant levels, photos, notes, client signatures, and process payments, all within a simple and intuitive interface.

Mobile App with Live Updates

Mobile invoicing and Credit Card Payments

Provide a professional and convenient invoicing experience for your clients with mobile invoicing. Service teams can generate and present invoices on-site, offering clients immediate clarity and convenience. Offer flexible payment options, including emailed invoices and instant payment via QR code. Integration with popular accounting systems like MYOB, Xero, and Reckon automates invoice and payment syncing, streamlining your back office. Process credit card payments securely through the app or our online payment system.

Mobile invoicing and Credit Card Payments

Online Customer Portal

Enhance communication and streamline your processes with our Customer Portal. Nexus HVAC and air conditioning software allows clients to easily view and accept quotes, track their service history, review invoices, and find important documents all in one place. Secure, customizable access levels ensure data privacy. Discover how our portal can benefit your HVAC and air conditioning business – book a demo today!

Online Customer Portal

Features

Scheduling Management Software

Scheduling Management

Schedule smarter with accurate data available in real time.

Customer Management Software

Contact Management

Manage all the customers information from site to billing contacts.

Quoting Management Software

Quoting

Generate quotes using different quote templates.

Mobile feild invoicing software

Invoicing

Generates an invoice with just one click of a button.

Scheduling Management Software

Stock Management

Track inventory easily and efficiently.

job management software

Job History and Tracking

Search for old jobs in seconds.

Technician Management Software

Technician Assignments

Create assignments for technicians and set reminders.

Accounts Integration

Accounts Integration

Seamlessly integrates with Reckon, Xero and MYOB.

Mobile Pest App

Mobile App

Technicians can access their job runs, take photos, complete service reports and add notes.

Electronic Signature

Electronic Signature Capture

Collect customer signature with sign on glass.

Advanced Reporting Software

Advanced Reporting

Analyse customers and technicians with advanced reporting options.

User Level Permissions

User Level Permissions

Allows you to control employees permission level access.

Employee Management

Employee Management

Record all your employee details, files and qualified skills in one system.

Document Management Software

File/Document Management

Access customer and employee files from anywhere.

Onsite Equipment Management Software

Onsite Equipment Management

Record all onsite equipment for each site.

WebFleet integration

Vehicle Management

View vehicle locations with WebFleet integration.

Customer Portal Software

Customer Portal

Allow customers to view Quotes, Jobs and Invoices all in one centralized location.

Credit Card Processing

Credit Card Processing

Accept credit cards payment online & onsite.

No Lock In Contract

Your free to change your mind or subscription at any time. The software grows with your business.

Free Training

All customers receive free onboard training. This helps customers get the most out of the software.

Unlimited Support

Not sure how to do something, just email or call support. Australian support that’s gives you the right answer every time.

Database Conversion

We offer database conversion services to make the process easy and more efficient. Read More

What Our Clients Are Saying

TESTIMOMIAL

After 10 years utilising what was at the time, the industry leading software, we were very hesitant to switch our CRM, as this appeared very daunting. The Nexus team made the transition as pain free as possible. They guided and supported us for as long as we required. If only we had jumped ship earlier.


Leah Manager of Mr Pesty

Nexus Service Manager has allowed Magic Glass the ability to efficiently schedule multiple vehicles & technicians across a wide range of works. The reporting framework benefits the business by providing simple metrics pertaining to success rates, time on site and other core KPI's. The responsive nature of the customer support team sets Nexus Service Manager apart from its competitors in this space.


John Wilson Chief Operating Officer of Magic Glass

We find that each invoice from a brand new entry can be done on about a minute or 2, tracking down previous customers can be obtained in seconds, over all the ease of operation can be done in less than half the time from the previous system.


Gary Colligan Director of Sydney Wide Environmental Pest Control

As the company's operation has expanded & evolved Nexus Service Manager has been able to configure the system to meet our ever changing requirements


Ron Watkins Service Manager of Essential Fire Systems
Australian owned and operated Field Service Management Software

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.

Seamless integrations with your favourite apps

GET IN TOUCH

Call us on 1300 301 302 or   Book a Demo