Carpentry Software for Australian Businesses

As an Australian-owned business, Nexus Service Manager understands the unique demands of the carpentry industry right here in Australia. We've built an intuitive and powerful platform designed to streamline your operations, empower your team, and ultimately help your business thrive.

Nexus Service Manager acts as the central hub for your carpentry business, seamlessly connecting your office and field operations. This provides you with a complete and accurate overview of your business, enabling data-driven decisions, simplified management, and insightful reporting.

Mobile App with Live Updates

Equip your carpenters with everything they need right at their fingertips. Our mobile app delivers comprehensive job information, including location maps, client history (previous project details, specific requirements), and even access to project plans and material specifications. Real-time updates ensure your team is always working with the latest information, minimizing confusion and maximizing efficiency. Technicians can easily capture photos of the project progress and completed work, document specific tasks performed and materials used, and record any notes or observations directly on the job. Collecting client sign-offs on completion is seamless and professional through the app. Facilitate mobile invoicing, allowing your carpenters to generate invoices and accept payments securely on the spot, improving cash flow and convenience for your customers.

Field Service Reports

Elevate your customer service by providing clear and detailed digital reports generated directly from the mobile app upon project completion. Technicians can include before and after photos, a list of materials used, specific tasks completed, any issues encountered and resolved, and obtain client sign-offs, ensuring transparency and building trust. Customizable report templates ensure a consistent and professional presentation of your services. Instant email delivery of reports keeps your clients informed and provides them with a record of the work completed. Secure cloud storage eliminates messy paperwork and streamlines your record management.

Customer Job Reminders

Enhance your customer experience and minimize misunderstandings with automated client notifications. Send out detailed pre-appointment instructions, such as site access information or preparation requirements, ensuring your carpenters can work efficiently upon arrival. Provide clients with the flexibility to reschedule if needed, reducing disruptions to your schedule.

Drag and Drop Scheduling

Say goodbye to scheduling headaches. Our drag-and-drop scheduling feature makes it incredibly easy to assign jobs to the right carpenters based on their availability, skills, and location. Quickly manage unscheduled jobs or urgent repairs by simply dragging and dropping them onto the desired time slot. Real-time updates prevent double-booking and scheduling conflicts, ensuring optimal resource allocation.

Service Renewal Report

Identify past clients and proactively reach out with reminders for follow-up work, maintenance checks, or special offers via email, SMS, or mail. This targeted communication helps you nurture customer relationships and drive recurring revenue.

Mobile invoicing and Credit Card Payments

Progress your carpentery team further to create and send professional invoices directly from the field, eliminating the need for manual paperwork and speeding up the billing process. Offer your clients convenient payment options, including QR code payments and emailed invoices. Seamless accounting integration with popular Australian platforms like MYOB, Xero, and Reckon streamlines your financial data entry and reduces administrative burden.

Online Customer Portal

Provide your clients with a professional and convenient online portal where they can access quotes, view their project history, retrieve invoices, and access relevant documents like contracts or warranties. This self-service option enhances transparency, builds trust, and reduces the number of phone calls and emails your office staff handles. Secure and customizable access levels ensure client data is protected.

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.