Tree Lopping Software for Australian Businesses

Designed specifically for the Australian tree lopping industry, Nexus Service Manager stands as the most intuitive and robust service management software available. Developed over a period of many years, our solution is built upon a profound understanding of the unique operational demands and challenges inherent to your sector.

As a proud Australian-owned enterprise, we possess a deep appreciation for the complexities faced by local businesses. This knowledge informs our commitment to providing exceptional, locally-based support, thereby ensuring that your team is consistently equipped for success. Nexus consolidates all critical business information into a single, secure platform. By seamlessly integrating data from both your office and field devices, we provide a complete and precise overview of your operations. This centralised data management not only simplifies administrative processes and enhances reporting capabilities but also empowers you to make data-driven decisions that foster sustainable business growth.

Mobile App with Live Updates

Our comprehensive mobile application is designed to enhance the effectiveness of your field teams. It provides immediate access to all necessary job-related information, including detailed job specifications, site maps, client history, and equipment requirements. The user-friendly interface facilitates the efficient capture of essential data, such as site photos, notes, client signatures, and payments.

Field Service Reports

Improve client communication and ensure transparency through our mobile application. Your crews can generate detailed digital reports on-site, including photographs, equipment logs, completed task lists, and client sign-offs. Customisable templates ensure consistency in reporting, and the instant delivery of reports via email keeps clients informed and satisfied. Secure cloud storage eliminates the need for physical paperwork and streamlines record-keeping.

Customer Job Reminders

The Customer Job Reminders feature has been developed with the specific requirements of tree lopping projects in mind. Beyond a standard appointment notification, it proactively communicates critical pre-service instructions to your clients. The system automatically sends a reminder via email or SMS on the day prior to the scheduled appointment, outlining essential preparatory actions such as ensuring clear site access, moving vehicles, and confirming the specific trees or branches to be serviced. This process is instrumental in minimising on-site delays and ensuring your team can commence work efficiently. Furthermore, our reminders confirm property access and any specific entry protocols, preventing unproductive travel time. This thorough communication strategy ensures both you and your client are fully prepared, leading to a more seamless and successful project execution. The system also offers the client a convenient method for rescheduling if required.

Drag and Drop Scheduling

Optimise your scheduling processes and save valuable time with automated appointment reminders. Clients receive email or SMS notifications one day prior to their scheduled service, which significantly reduces the need for manual reminder calls. This automated feature enhances operational efficiency and helps to prevent missed appointments. It is important to note that changes made to the schedule via drag-and-drop functionality are instantly synchronised across the entire system, ensuring optimal resource allocation.

Service Renewal Report

Our Service Renewal Report is designed to assist in client retention and revenue generation. It enables you to identify past clients and dispatch targeted service reminders via email, SMS, or postal mail. This proactive communication strategy for maintenance, trimming, or new projects is a proven method for increasing repeat business.

Mobile invoicing and Credit Card Payments

Reduce your administrative burden and accelerate cash flow with mobile invoicing. Field crews can generate and transmit invoices directly from the work site, eliminating the time-consuming process of manual invoice creation. Our system offers clients flexible payment options, including emailed invoices and QR code payments. Integration with leading accounting software such as MYOB, Xero, and Reckon automates data entry. Moreover, credit card payments can be collected seamlessly through the mobile application or our secure online payment portal.

Online Customer Portal

Enhance communication and streamline workflows with our dedicated Customer Portal. This platform provides clients with easy access to view and approve quotes, review their service history and invoices, and retrieve important documents, all from a single location. Secure and customisable access levels are in place to ensure data privacy. We invite you to explore the full range of benefits for your tree lopping business by scheduling a product demonstration.

Australian owned and operated

Nexus Service Manager is entirely Australian owned and Australian operated.

Additionally the application data and servers are also hosted in Sydney, Australia, keeping your data as safe and close to home as possible.

We offer unlimited telephone and email support for a smooth and convenient process.